Revocation Policy

REVOCATION POLICY FOR CONTRACTS WITH CONSUMERS:

You have the right to revoke the contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods or, in the case of partial deliveries, the last delivery. To exercise your right of withdrawal, you must contact MAREN AG, Brunhamstr. 21, 81249 Munich, e-mail: [email protected], telephone: (+49) 089 89137584 by means of a clear declaration (e.g. a letter sent by post, email or telephone) of your decision to revoke this contract. You can use the attached sample cancellation form for this purpose. However, this is not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically via the contact form on our website www.marencosmetics.com. If you make use of this option, we will send you a confirmation of receipt of your revocation without delay (e.g. by e-mail). To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of revocation: If you revoke this contract, we shall reimburse you for all payments which we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery within Germany offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this contract. For this repayment we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will we charge you for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us without delay and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You will only be liable for any loss of value of the goods if such loss of value is due to handling of the goods which is not necessary for the purpose of checking their condition, properties and functioning.

Revocation Form

(If you want to revoke the contract, please fill out this form and send it back)

To MAREN AG, Brunhamstr. 21, 81249 Munich, e-mail: [email protected]  

I/we (*) hereby revoke the contract entered into by me/us (*) for the purchase of the following goods (*)/ - Ordered on (*)/received on (*) - Name of consumer(s) - Address of consumer(s) - Date (*)

Delete as applicable

 

End of the revocation policy

 

Attention: The right of revocation applies exclusively to purchase contracts concluded between MAREN AG and a consumer. Furthermore, the right of revocation is not applicable to contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of the customer.